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Compliments, Complaints and Questions

Please complete this form if you have a compliment, complaint or question about our services. 

We will send a copy of the form to the email address you supply below for you to keep for your records.

If you remain unhappy once you have gone through our internal complaints process you can find more information about the possible next steps by reading our customer complaints guide or our Complaints Policy.  

Download a copy of our Complaints Policy and take a look at our Customer Guide to Complaints. If your complaint refers specifically to money or debt advice, pease refer to our Complaints Policy Money/Debt Advice. Please also take a moment to familiarise yourself with our Unreasonable Behaviour (towards Jigsaw Homes representatives) Policy.

To report anti-social behaviour please go to our ‘Report ASB page.

To report an emergency repair please call us on 0161 331 2525


Application/bidding question
Non-emergency repair
Other question