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Our Commitment to Equality and Diversity

We are committed to Equality, Diversity and Inclusion.  We treat everyone fairly according to their needs, regardless of their race, religion or belief, sexual orientation, gender, gender identity, marital or civil partnership status, age, disability or pregnancy and maternity status. 

To help do this, we have an Equality and Diversity policy, we carry out regular equality impact assessments of services and all our staff receive training on Equality, Diversity and Inclusion.

We have recently been awarded the Diversity In Business Award (DiBA) at Excellence level for our performance in Equality and Diversity.

To make sure we meet your needs, we collect information about customers and their families to help make our services right for you.

On request we will provide information in:

  • Large print, Braille and audio tape
  • Language translation and interpretation service
  • British sign language interpretation
  • An easy to understand format

If you would like to be involved in shaping the way we do things, please contact us at contact@newcharter.co.uk 

  You can download our Equality and Diversity Policy here.