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Payments and Financial Support

As a result of the customer surveys you have completed and the work of our SWAT (Specialist Welfare Reform Advice Team) and Revenues Team, we have introduced a number of services to help support you with payments and other money matters. Details can be found below:

Rent advice drop-ins

If you need advice about your rent account or would just like to meet your Account Manager then come along to our weekly drop-ins. These are held at our office every Thursday between 10am and 12 noon. If you are feeling under pressure as a result of the benefit changes, or are starting to slip into arrears for any reason, then this drop-in is a good way to see what help and advice we can offer.

General advice drop-ins

These drop-ins are held every Wednesday between 9.30am and 12 noon. While we don't offer any specific money advice at these sessions, you can get help to fill out forms such as Housing Benefit forms and Benefit Entitlement claims.

Financial support

We know that the costs of running your home are always on the up,and this can put people under pressure. We are offering support through the 'Greater Manchester Better Energy Deals' and 'Warm Scheme Oldham' to try and bring down your utility bills. See our 'Energy Saving tips' page for more information on how your could save energy.

Contacting us

You can contact us in person, over the phone or via internet with any queries about your money. Our Support Services Team will be happy to help offer advice.