-A A +A

Contact Us

Also find us on:

Repair Timescales

How long will I have to wait for a repair?

Repairs are categorised according to the nature of the work.

  • Priority 0   (Emergency Repairs)  - We will attend in 4 hours and make safe, then repair within 24 hours if possible
  • Priority 1   (Urgent repairs) - Repairs completed within 5 working days
  • Priority 2   (Routine repairs) - Repairs completed within 28 calendar days

How can you help us?

To help us to get your repair completed quickly, please ensure our staff and contractors have access to your property at the agreed time.